Contact / Shipping / Exchanges

 

CONTACT US

dilip.de.art@gmail.com / whatsapp: +65 8333 7414

(Singapore Time 10am to 5pm Mon-Fri)

 

WORLDWIDE SHIPPING / TAXES / PACKING / EXCHANGES / LOST  

SLOW SHIPPING: 3- 5 weeks. $29.99

NORMAL SHIPPING: 1- 2 weeks. $39.99

FAST SHIPPING: 3- 6 days. $49.99

FRAMED SHIPPING 1- 2 weeks. $49.99

 

Orders takes 2 days to process

Please note that as a seller we cannot be held responsible for problems and delays experienced by carriers during busy periods.

 

1 If no one's home, it's returned to us after 5 days, so please call your nearest post office.

2 'SHIPPING' does not include international taxes or duties. Please contact the customs office in the destination country for information about any possible duties or taxes. If applicable, the recipient will have to pay this.
Depending on the country (EU for example), there is often a tariff of 5-18% of the total amount and a brokerage/ handling fee. 

3 Due to restrictions & delays we do not ship to Russia / China for now.

 

4 PACKING: All our artworks are sent rolled, in a hard tube, for extra protection. Canvas wrap framed one's are carefully flat packed.

5 HOW TO EXCHANGE A DAMAGED ARTWORK FOR A NEW ONE: Please email us a photo - dilip.de.art@gmail.com 

6 TRACKING? If you haven't received your poster within the stated time lines, please email us after you track it at  HK Post or  SpeedPost

Also call your nearest post office with the tracking number.